CAT II Q DEVICE FREQUENTLY ASKED QUESTIONS
(Q) The deep pusher seems to adhere to the skin when applying, removing, or wearing. What can I do?
(A) Applying a small amount of water-based lubricant to the deep pusher will help the skin slide when applying, adjusting, or wearing.
(Q) Is the CAT II Q shipped in discreet packaging?
(A) The CAT II Q is shipped in a plain gray bubble wrap mailer. There will be nothing to indicate what is inside the envelope. The return address will be "CATS Online" and our street address.
(Q) When will my CAT II Q be shipped?
(A) We ship Monday-Friday, except postal holidays. We try to get orders shipped within 1-3 business days. When choosing your shipping preference at checkout, please note that the estimated delivery times are in addition to our 1–3-day processing time.
(Q) What can I do if I don't have enough skin for the CAT II Q?
(A) There are several options. You can do manual stretching until you have enough skin. If you need to learn more about manual stretching methods, please do an internet search. There is a lot of information available online. You can remove the pusher and rod from the CAT II Q and just use the puller and outer cone by themselves, adding some packing as possible, until you can use the CAT II Q as intended.
(Q) What is the best way to wear the CAT II Q?
(A) The CAT II Q can usually be best worn pointed toward the hip and held in place with brief type underwear. Because there aren't any straps required, the CAT II Q can be worn with most clothing, including shorts.
(Q) What is the deep pusher for?
(A) The deep pusher option is for advanced restorers as a fair amount of skin will be required. The deep pusher will help to prevent the glans skin from rolling forward onto itself, therefore increasing the efficiency of the tension. If you find that the deep pusher is sticking to the skin, you can try a small amount of a water-based lubricant inside the deep pusher to give skin a gliding action.
(Q) Can I wear a tugging strap with the CAT II Q?
(A) While a tugging strap isn't required, it won't hurt to wear it when convenient. Both rods come with holes for the provided stainless-steel ring.
(Q) My skin is getting pinched and/or sore after a couple of hours. Why?
(A) Check the installation instructions to make sure you are applying the CAT II Q correctly. Many times, this type of problem is caused by too much tension. Keep in mind that the skin can't be stretched but only encouraged to grow through constant tension. Start out with little tension and increase it to a comfortable level.
(Q) Can I sleep with the CAT on?
(A) NO! During sleep constant nocturnal erections can occur. During one of these erections there will be no place for an erection to grow. Also, this a good time to allow the skin to rest.
Q) The outer cone seems to be too tight on my skin. Why, and what can I do?
(A) It seems as if some of the guys have skin a bit thicker than others and the CAT fits a little too tight for sustained comfort. Some of those guys have found that applying the outer cone inside out has resolved the discomfort. Try it.
(Q) How do I know how much tension to apply?
(A) Keep in mind that the skin can't be stretched but only encouraged to grow through constant tension. Start out with little tension and increase it to a comfortable level.
(Q) How do I get the skin even under the outer cone?
(A) Because the outer cone is see-through you can easily determine if the skin is even. If not, raise the edge of the outer cone slightly, in the areas of too much skin capture, and allow a little of the extra skin to slip out.
(Q) My CAT is slipping off after a while. Why?
(A) Under correct tension and normal circumstances, the CAT II Q should stay on. However, if the skin or CAT are oily it will slip. Removing the oil from both would help this situation. The CAT II Q is designed to produce minimal skin compression during tension, due to this safety feature, it will slip off with extreme tension.
(Q) I've run out of room on my tensioner rod. Do I need a longer one?
(A) Usually, the shorter rod will be long enough for complete restoration provided you aren't tensioning unintended skin, i.e. scrotum skin or pubis. This can be prevented by using a ring at the base of the penis.
(Q) My CAT II Q tensioner adjustment won't hold like it used to. What can I do?
(A) This could be from an oily, dirty tensioner rod or holding collet. Try washing the CAT II Q. If you are still having a holding problem, try removing the collet and bending the little plastic fingers inward. This will create a bit more drag on the rod and in most cases, it should hold better. After extended use, the small stainless-steel fingers inside of the holding collet get worn and they don't grab the rod like they did when newer. Usually, a replacement collet will correct this problem.
(Q) What can I use to clean my CAT II Q?
(A) The CAT II Q can be cleaned with a mild soap, dish liquid, shampoo, etc., but don't scrub the CAT or use anything too abrasive. Also, avoid extremely hot water that could potentially damage the outer layer of silicone.
(Q) What are the base rings for?
(A) The base rings are worn at the base of the penis to hold back the scrotum and pubis, so they don't get stretched along the shaft while tensioning. By holding back the scrotum and pubis, tension is applied to the targeted foreskin only. A base ring would be applied before installing the CAT device. We no longer sell the rings on our website, but they can be found online. Rings that are designed to aid in erectile dysfunction will work for restoration as well.